internal changeDealerships often task managers with improving existing processes in an effort to increase profits.
Managers are well-versed in day-to-day operations and other financial responsibilities. They rarely have the background or skills required for a successful change-management initiative. As a result, initiatives often fall short of expectations or are abandoned. 
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service process reengineering
Service process reengineering is the re-thinking and redesign of service processes with the goal of improving shop productivity / efficiency, gross profit and customer satisfaction. |
results that exceed expectationsWith an extensive background in dealership reengineering and software development, we're uniquely qualified to serve dealerships that want to reach their full potential.
Working together, we re-define and implement processes that dramatically improve performance, profitability and customer satisfaction. 
Improved shop P/E (productivity efficiency) is one result of reengineering. Domestic dealerships can expect to perform at 115-120% while import locations can anticipate 130-140%. To see how increased P/E will improve your financial picture, use our Projection Calculator. 
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© 2017 - George Pavlyak - PAV Performance
